
Contenido
Del dato a la acción: cómo convertir la medición en transformación
Durante años, las empresas han invertido grandes esfuerzos en escuchar. Han multiplicado los puntos de contacto, diseñado encuestas específicas para cada momento del Journey, integrado plataformas para recoger feedback en tiempo real y creado cuadros de mando que permiten seguir el pulso de la experiencia al detalle.
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Izo Announces the Winners of the 2024 BCX Stamps
Izo, the leading customer experience firm in Ibero-America, is proud to reveal the winners of the prestigious BCX 2024 Seals. These annual awards recognize companies that have achieved excellence in customer experience in various sectors and countries in the region.
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Internationalization of Companies: Challenges and Opportunities
The internationalization of a company is a process in which an organization extends its operations and presence beyond its local market, expanding to foreign markets. It is a strategic response to globalization and the increasing interconnection of markets.
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