Competitive Differentiation Through Excellence in Experience Management
In a highly competitive market, experience management becomes a key differentiator. Telecommunications companies compete not only in terms of services and rates, but also in the quality of the experience they offer to customers. Discover how Izo can help you build strong relationships that go beyond the mere commercial transaction and generate long-term customer attraction and loyalty.
+1000 customers They trust us
In telecommunications, it is crucial to comprehensively manage experiences to maintain consistency and efficiency at all touchpoints, such as acquisition and support. This encompasses customer, employee and brand experience, improving customer satisfaction and loyalty, and positioning companies at the forefront of innovation in an ever-changing technological environment.
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Izo's Employee Experience solutions are tailored to the unique needs of the telecommunications industry. From recruitment to continuous professional development and, eventually, the employee's departure, Izo identifies key moments that affect job satisfaction and emotional connection with the organization. By understanding these touchpoints, Izo helps telecommunications companies create work environments that encourage talent retention, increase staff motivation, and ultimately contribute to sustainable business success.
Izo offers Customer Experience solutions designed specifically for the telecommunications industry. By focusing on the sum of experiences in the interactions between customers and telecommunications companies, Izo helps to optimize customer perception at every point of contact. From acquiring services to solving problems, Izo focuses on generating emotional connections and positive memories, thus creating a comprehensive experience that strengthens customer loyalty and enhances brand reputation in a competitive market.
Izo's Interaction Intelligence solution provides telecommunications companies with the ability to objectively evaluate the delivery of the customer experience at all touchpoints. By using advanced analytical and technological capabilities, Izo allows companies to fully understand what happens in customer interactions. This makes it easier to make informed decisions for the redesign and transformation of the customer relationship, ensuring that telecommunications companies are constantly improving the quality of their services and customer satisfaction.
Izo drives Digital Transformation in telecommunications companies through the use of cutting-edge technology, with Qualtrics as the key operating system for Experience Management. By providing a dynamic and secure environment for designing and managing meaningful experiences, Izo helps telecommunications companies stay aligned with the changing demands of the digital world. From collecting data to generating proactive recommendations, technology not only acts as a tool but as an inspiring force that drives systematic action, allowing telecommunications companies to move toward a future of exceptional experiences and leadership in the sector.
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BCX is the largest Customer Experience Benchmark for Ibero-America. The BCX index, developed by Izo, is a general indicator that measures experience by integrating 3 dimensions that analyze both the brand, the experience with the product and the interactions with the company.
The index is necessary to have a general and comparable position with other companies and over time.
Do you want to know more about the BCX Index?
Insurance is one of the sectors in which the most CX initiatives are being driven to generate differentiation, creating a complex market to stand out from the competition.
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Izo Talk #15: “Transformação da Experiência de Cliente no Santander Portugal”
27 de Noviembre de 2024
Portugal
17:30 Lisboa, Portugal
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Del insight a la acción: Transforma el diagnóstico en resultados
24 de octubre de 2024
Online
17:00 hs de España
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Izo Talk #14 - Experiência do colaborador Auchan
22 de octubre de 2024
Portugal
17:00 hs Lisboa, Portugal
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Webinar: "Cómo la IA cambió el mundo de las experiencias"
23 de Julio de 2024
Online
17hrs. de España
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Course: Best Practices for Implementing a Customer Voice Program at Qualtrics
July 3rd and 4th
Online
15:00 to 17:00 Spain
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DEC Webinar. How to design a VoC Program that drives your XM strategy
27/06/2024
Online
11:00 a.m. EST
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Transforming the Customer Experience: Customer Journey Analysis
20/06/2024
Online
17:00 p.m. EST
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Internacionalización de Empresas: desafíos y oportunidades
La internacionalización de una empresa es un proceso en el que una organización extiende sus operaciones y presencia más allá de su mercado local, expandiéndose a mercados extranjeros. Es una respuesta estratégica a la globalización y la creciente interconexión de los mercados.
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Feedback del cliente no estructurado: Mejora tu desempeño empresarial
Conoce la importancia del feedback del cliente no estructurado para tu negocio. Aprende a recabar, analizar y usar lo que piensan de tu empresa
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Experience Management: Mejora las experiencias asociadas a tu empresa
Transforma tu empresa con Experience Management: Conecta CX y EX para resultados impactantes. Descubre todos los beneficios de este enfoque
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Service blueprint: Qué es y para qué sirve
Explora el service blueprint, la herramienta clave para optimizar la experiencia del cliente y los procesos internos de tu empresa
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Customer Service: Qué es y sus diferencias con Customer Care
Descubre la esencia de Customer Service y Customer Care, su impacto en la lealtad del cliente y cómo adoptarlos para mejorar tu negocio
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What is an Empathy Map and why design one
An empathy map is a business tool that improves the understanding of your company at unique levels. Learn how to design it
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Applications of Artificial Intelligence in Employee Experience Management with Qualtrics
Artificial intelligence (AI) is applied to Qualtrics EX in several ways to improve the employee experience throughout their Journey, and to provide organizations with valuable information for decision-making.
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Phases of the Customer Journey: What they are and how to approach them
Discover how to optimize the phases of the Customer Journey to improve the experience of your customers and turn them into promoters of your brand
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A milestone in our journey: Izo is a Qualtrics Platinum Partner
In 2024, we have been recognized as Qualtrics Platinum Partners, the highest level of alliance within the Qualtrics Partners Network
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Companies that motivate their employees and the benefits of doing so
Discover how leading companies such as Google and Sanitas promote work motivation and its positive effects on business results
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Franchise Model: What is it and how does it benefit you to be an Izo Franchisee
The franchise model can be the perfect way to grow your business. At Izo we offer a solid and flexible platform for you to take your project to the next level, just as we have been developing it for the last 20 years
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Expert Opinion: After the Customer Journey What?
El Customer Journey es solo el inicio: actúa, transforma la experiencia y fideliza a tus clientes con decisiones estratégicas y metodologías ágiles.
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From the work environment survey to business culture
Optimize your company with work environment surveys. But don't stop there, because the ultimate goal is to improve your organizational culture
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The Importance of Effective Communication in the Customer Experience
La comunicación efectiva es clave para fidelizar clientes: personalización, resolución ágil y experiencias memorables construyen relaciones duraderas.
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eNPS or how to know if your employees want to work with you
Classify your employees as promoters, passives or detractors, with the eNPS metric. Measure and improve staff loyalty today
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EX Strategy: Improving the Employee Experience
Learn how to improve the employee experience with effective EX strategies. Learn to design tactics that benefit employees and customers
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Employee Journey: What it is and what advantages does it offer your company
Learn about the employee journey and its advantages to create a positive work environment and increase your company's profitability. Get informed!
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7 Tips for Achieving a Good Brand Reputation
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Crossboarding, a solution to the talent drain
The flight of talent and the high turnover rates of qualified professionals continue to be major challenges to face. Implementing a crossboarding project in the company will allow employees to feel happier and more committed, thus improving their sense of belonging and, with it, their desire to contribute and “not stray”
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Successful Companies: Your Employees, Your Brand Ambassadors
Learn how to turn your work team into your best brand ambassadors, improving your Employee Experience in a short time
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Employee Experience: What is it and why should it matter to you?
Learn about the employee experience and how it can transform your company by increasing employee satisfaction and loyalty. Find out here!
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What is NPS: Formula and real applications for your company
Learn what NPS is and how this metric can help you measure customer loyalty. Practical formulas and applications for your company
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Customer Lifetime Value (CLTV): What is it and How to Optimize It?
Learn what Customer Lifetime Value (CLTV) is and its importance for customer loyalty. Discover how to calculate this key metric and effective strategies to improve CLTV, ensuring more loyal customers and an increase in your company's profits.
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What is FCR (First Contact Resolution) and How to Improve It?
Learn how excellent customer service is key to business success. This article explores the metric of First Contact Resolution (FCR), how it is calculated and strategies to improve it, highlighting its impact on customer satisfaction and business retention.
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Expert Opinion: Employee Value Proposition — Beyond Wages
Discover how an effective Employee Value Proposition (EVP) goes beyond salary to attract, retain and motivate talent. Learn to design a comprehensive, competitive and authentic EVP that connects with the true culture of your company and the needs of your employees. Improve job satisfaction and commitment with strategies that strengthen your brand and reputation.
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Improve the Experience by reducing costs. Is this possible?
Learn how investing in customer experience can increase satisfaction, reduce operating costs and improve financial results. Learn from case studies and strategies to optimize return on investment in customer service and employee experience. Improve customer loyalty and optimize resources with our practical recommendations.
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Business Transformation through Employee Experience: The Path to Organizational Success
Manage the customer-centric Employee Experience to successfully transform your organization
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Customer Experience Framework: Transform Your Service
Elevate your business with the Customer Experience Framework. Learn effective strategies to optimize your consumers' experience
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Customer Journey: Think like your customer
Discover the Customer Journey: An essential map for business success that shows customer interaction with your company
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Why do we believe in local partners? The 7 keys to our success.
The key to our internalization has always been to trust the knowledge that each local partner has in their market. That's why Izo's Business Partners are carefully selected following these specific criteria.
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CX Analyst: Boost Your Customer Experience
Learn the crucial role of the CX Analyst and the CX Manager in improving the customer-company relationship and its impact on your business
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Power Transformation based on the Customer Experience Management Assessment
Discover how to integrate Customer Experience into your business strategy with the Izo CEM Assessment. Assess your company's degree of maturity and develop a clear and effective action plan to improve customer experience management in a cross-cutting and coherent way. Learn about the key stages, levels and steps of the CEM Assessment to transform your organization and achieve an optimal level of maturity in Customer Experience management.
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What is Customer Experience and How Is It Managed?
Discover what customer experience is and how to manage it effectively, to improve the profitability of your business, regardless of your sector
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Results of implementing an Employee Experience strategy in your company
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Connect: The Key to Experience Management
Learn to connect customer experience (CX) with employee experience (EX) and discover how this synergy can improve customer satisfaction, talent retention and business productivity. It explores effective strategies for fostering an empathetic business culture, exemplary leadership, employee empowerment and motivation, driving a memorable experience for both customers and employees.
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Welcome aboard! 5 Keys to Onboarding that Attracts New Collaborators
Find out how a process of Onboarding well-structured can improve the employee experience from day one. Learn key strategies for receiving and adapting to new contributors, both in face-to-face and virtual environments, ensuring their long-term integration and commitment. Improve your strategy of employee onboarding and transforms the arrival of new talent into a experience exceptional.
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Brand reputation, a link in the CX value chain
Explore the relationship between brand reputation and promise to your customers. Learn key strategies for improving perception and loyalty.
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What is Customer Experience and how is it managed?
Discover what customer experience is and how to manage it effectively, to improve the profitability of your business, regardless of your sector
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The Importance of Human Resources (HR) in a Company
In recent times we are witnessing events that, for better or worse, are considered “historic” and represent a paradigm shift in the way of thinking of a large number of people. The new mental model that the pandemic has brought to the table has now been confirmed by the fear of a third World War, a rise in gas and gas prices, and other problems that the news only brings to light.
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The Basics of Multichannel Customer Service
Just as when it comes to informing ourselves, we no longer stick to traditional information channels, but instead turn to other alternative sources of our liking (blogs, wikis, social networks, etc.), customers are no longer willing to accept one or two customer service channels. The number of communication channels is skyrocketing and the interactions between the user and the organization must be adjusted to the way in which the user feels most comfortable, depending on the subject in question and at the given time.
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How Does a Sense of Humor Improve Productivity?
We could say that the sense of humor, It is the least common of all the senses inside an office of a large corporation. The atmosphere of most of them always invites that typical serious and boring professionalism. The word “efficiency” has become the mantra of all companies today. However, Efficiency is not synonymous with effectiveness. The question is: why has it come to this?
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What is the CAC (Customer Acquisition Cost) and How Is It Calculated?
Customer Acquisition Cost is one of the most important indicators a company can use to measure its effectiveness in acquiring new customers. The CAC refers to the cost that a company must pay to acquire a new customer.
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What is the Employee Journey and How to Create It?
Managing the engagement of the people who work in our organization is undoubtedly the main challenge we face as HR managers in order to attract and retain the best talent. Successfully overcoming this challenge will not only help us improve economic results, but it will also help to position our company as a truly attractive place to work, serving as a challenge for those candidates we want to incorporate (the best;).
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5 Ways to Measure the Value of Your Brand
Having a good brand value can mean the difference between a business lasting over time or simply falling into oblivion.
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What is Employee Experience and How Is It Managed?
A methodology that changes the way we view and manage human talent in organizations and that we want to recommend so that you can generate a positive memory of your company, is the Employee Experience or also called Employee Experience or Employee Experience.
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9 Elementos Clave de la Cultura Empresarial
La cultura empresarial se ha vuelto la protagonista de muchas historias ganadoras en las organizaciones como ya los dice Peter Drucker: "la cultura se come a la estrategia". Estas palabras deben generar eco y recordación en todos los que trabajamos en recursos humanos.
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5 Maneras de Motivar a tu Equipo
Cuando hablamos de equipos de trabajo a menudo sale la palabra “líder” como una figura esencial para llevar a lo más alto a todo el grupo. Pero, ¿qué es para nosotros un líder? Seguramente te habrán venido a la cabeza algunos nombres: Gandhi, Steve Jobs, Nelson Mandela, quizás algún político, quizás algún entrenador de fútbol o quizás alguien de tu familia. Sin embargo, el concepto de líder cuesta, en ocasiones, relacionarlo con el concepto de “jefe”.
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Netflix's Business Culture: The Secret to Its Success
In the competitive world of entertainment, Netflix has become a global technological giant that revolutionized the way we consume movies and series.
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What is the Customer Journey and How Does It Help the Customer Experience?
There are many types of blindness: some are physical, but many others have to do with the inability of human beings to see things that are in front of our eyes. The reason why this happens has to do with the behavior of our brain, which, as an organ, seeks to save energy and establishes immediate associations that, although they can be energy efficient, sometimes cause us quite a few problems.
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How to Do a Consumer Behavior Analysis
Behavior analysis is the study of consumer learning and behavior, ranging from understanding consumer motivations to evaluating Customer Journey, including understanding why consumers may or may not buy the brand's products or services they want. This analysis can identify opportunities and problem areas, offering brands a wealth of highly relevant information.
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Loyal Customer VS Recurring Customer: What Are the Differences?
There's a big difference between a returning customer and a loyal customer. The main one of them is that the frequent clientele is those who buy at a store or a brand many times, while loyalty occurs when people are willing to refuse a better product or a cheaper price to continue with the same brand.
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What are Archetypes and How Do They Help Your Business?
“You are the most important thing”. You've heard and read this phrase hundreds of times in conventional advertising, right? However, the reality is that the customer doesn't seem to be the most important thing today. If that were the case, we would have more enriching experiences with a high degree of personalization. As well as Spotify, Disney or Amazon have managed to personalize the experience with great success thanks to the Aarchetypes, in many other companies this seems to be a pending issue.
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What is a Moment of Truth?
As Dr. Karl Albercht says, it is”The moment of truth is a situation in which the customer gets in touch with any aspect of the organization and gets an impression about the quality of the service.”. This is enough to broadly understand this concept, but we have to go much further.
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X-Data and O-Data: The Secret Combination to Enhance the Experience
An organization's success goes beyond traditional operational data. To truly understand people's experience and improve it, it's essential to combine different types of information data (O-Data and X-Data) to build a model that allows us to make better business decisions.
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The 6 Fundamental Pillars of Management 3.0
Although many companies define Management 3.0 as a management methodology, method or framework, the truth is that it is more of a current of thought, which sometimes transcends even the organization's own philosophy and culture.
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What are Business Verticals?
If your company is dedicated to the sale of services, it is important that you know the Concept of business verticals. Why is it so important to apply it in your company? Because it directly affects your business results and proposing a good vertical strategy can mean big changes in your turnover.
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What are ATL and BTL Market Strategies?
If, like me, you have wondered what the “line” that is spoken of when creating strategies refers to. This article will give you an alternative to start orienting all your actions towards the real reason for being of your business: the customer.
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What is the Customer Journey like in the Banking Sector?
There are numerous tools for working with and managing the customer experience, but if we have to say which one is the most important, personally, I think that the Customer Journey because of its ability to empathize and understand what customers experience, in addition, more and more, it is being used to manage and transform different interactions.
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What is Brand Experience and How Can You Improve It?
Changes in consumer buying behavior combined with increased competition and digital development have highlighted the need to adapt to the current reality of the market. In this way, the so-called Brand Experience.
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Do we share or do we each share on our own? : The importance of shared experiences
Do you remember the last time you went to the concert of your favorite artist? The last time you ate at the best restaurant in town? The last great trip you took? Of those experiences and others that have been the ones you remember the most, what do you remember best? , the smallest details of those places? or how did you live those experiences and the anecdotes that became memorable stories? , and at that time were you alone or with someone else? You probably had a shared experience.
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What Types of Business Culture Are There?
Corporate culture It's the company's way of being. The result of defined policies, standards and procedures. The intangibles of the company, the elements that define it, are managed, so it affects all aspects of the company, from the positioning of the brand in the market to the satisfaction of employees in the production lines.
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How to Apply the Kano Model to Product Design?
We will never tire of stressing the importance of listening to customers to understand them and give them the best experience. Without a doubt, it is something basic that any company that aspires to be successful must have among its obsessions, listening to the customer.
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Uber vs Taxis: A Question of Good Service and Customer Focus
With regard to the great discussion that has arisen over the decision to leave UBER from the country due to a legal resolution, I want to state what, from my point of view, is the real reason why this type of transport platform was created.
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What is the Satisfaction Index or CSAT?
When we talk about customer experience, it is inevitable to talk about customer satisfaction, and it is undoubtedly one of the measures that we must take into account when piloting the experience in our companies. Hence the importance of knowing the concept of CSAT or Satisfaction Index.
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What is a Customer Journey and How Is It Created?
The biggest asset a company has are its customers. All business strategies must revolve around them to meet their needs in the most efficient way possible. And that alone is no longer enough, we must try to surprise them with new and better experiences. That's where the importance of knowing all the points of interaction that our customers have with our brand comes in, or in other words, the Customer Journey.
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SMART CENTER The Smartest Way to Impact Business Results
We know that managing a Customer Relationship Center (CRC) is becoming more complex every day. Companies must satisfy customers who are increasingly informed, more demanding and with greater decision-making power, who use different channels to interact with the company.
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The 7 Deadly Sins of Customer Experience
Are you a sinner or a sinner. It's not a question, it's a statement. We all are or have been at a business level at some point in our lives. But don't worry if you feel identified with one, since for each and every one of them we have proposed a solution to prevent you from falling into temptation.
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SWOT Analysis: What Is It and How Does It Help in Strategy?
El SWOT analysis or also known as SWOT analysis, is a tool for analyzing the situation of a company, observing its internal characteristics (Weaknesses and Strengths) and its external situation (Threats and Opportunities). In essence, it serves to know the real situation in which a company finds itself, in order to make future strategic decisions. It has a certain relationship with the PESTEL Analysis, so it's also interstellar to know it.
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PESTEL Analysis: What Is It and How Does It Help in the Strategy?
The Analysis PESTEL It is one of the best-known tools together with the SWOT analysis, to carry out a macroeconomic and strategic analysis of a company's situation.
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Ethical Design: Building for Respect and Diversity
In today's digital age, ethical design has become a crucial branch of applied ethics. The term “design” is not simply limited to visual or aesthetic creation, but rather extends to the design of products, services and digital experiences as a whole. The primary objective of ethical design is to take into consideration the possible impact that these creations may have in the context in which they are used, both for direct users and for the people who interact with those users.
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What is a Buyer Persona? The Key Piece for Your Company
A buyer persona or archetype It's a virtual projection about what our potential customer would be like to adapt our strategy to your needs. To create this virtual prototype of our client or potential client, it is necessary to know as much information as possible about that person: behavior, age, motivations, needs, hobbies, etc.
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Minimum Viable Product (MVP). What is it and what is it for?
You've probably heard this terminology before minimum viable product or MVP by its acronym in English. But before we dive into the bowels of this concept, let's analyze where it comes from.
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eNPS or Employee Net Promote Score: What is it and How Is It Calculated?
We are currently beginning to become aware of the importance of having measurement indicators that guide us during the employee's journey and in the employee's relational experience with the organization. Based on this, the eNPS or Employee Net Promoter Score.
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7+1 Sesgos Cognitivos que Tienen los Consumidores
They exist more than 30 different types of psychological biases What condition the behavior and decisions of the human being. Below we will explain with examples the most relevant of them all.
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What is the Customer Journey of a Customer in the Hotel Sector like?
When we talk about the customer experience in a hotel, we do so in a context marked by a sector that is constantly growing and which is registering higher levels of competitiveness every day. A sector for which every day, as customers, we have greater expectations and that new technologies are redefining.
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NPS (Net Promoter Score): What is it and How Is It Calculated?
A strong base of loyal customers is the best lifesaver for a company's long-term financial health. For that reason, we must know where we are. Do my customers recommend my product or service? The answer is in the indicator NPS (Net Promoter Score).
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The 3 Best Examples of Business Culture
If you are looking to know what the trends are in terms of business culture, you are in the right place. Next, I'm going to give you a tour of some cases that I think are very interesting and in my opinion are one of the great examples of how to approach a culture that generates engagement with employees.
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How to use Close The Loop in VOC Programs?
One of the key aspects of customer voice models is to be able to act with guarantees on Feedback received. To this end, we recommend adopting the Close-the-Loop, standard protocol that works in two planes:
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5 Keys to Understanding What a Focus Group Is
The Focus Group is a qualitative study technique of the opinions or attitudes of a specially selected audience regarding different elements of a product or service. As an introductory note, it can be said that the main objective of this activity is to know first-hand and analyze the different elements that impact the experience that a segment of customers lives. It can also be applied to testing product prototypes, brands, slogans and even containers or packaging.
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¿Qué son los Touchpoint o Puntos de Contacto del Cliente?
Managing the customer experience is becoming increasingly complex in such a competitive market. Working to align the emotions of your customers with your company's strategy involves a part of science and another part of art that you need to manage and work on an ongoing basis. In order to work on this, we will be sharing during this article about the science or methodology of how the touchpoints of Customer Journey they can help you do this.
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7 Tips for Planning a Successful Workshop
A workshop is a specific and strategic co-creative workshop. In other words, it is a planned activity through which one or more facilitators they work together with the attendees on a particular topic.
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What is Job Shadowing and What Are Its Benefits?
Job Shadowing is an activity by which an individual in an organization has the opportunity to work alongside another collaborator from a different area in their daily tasks. The terminology of this technique comes from private detectives and means “shadow work”, so observational learning plays a major role here.
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What is the Empathy Map and Possible Uses
The empathy map is a visual thinking tool used to understand customer needs. This tool provides us with greater clarity to work on the objectives or challenges of projects focused on having the customer at the center.
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What is FCR (First Contact Resolution) and How to Improve It?
We live in a time of constant change and uncertainty, where it is difficult to predict what will happen tomorrow. To this we must add an increasingly complex landscape, where differentiating between companies is increasingly difficult.
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BCX: The Experience That Matters Is Multichannel
While various researches in the Anglo-Saxon market have been carrying out studies on customer experience in their markets for years, in Ibero-America we have so far lacked a reliable index to determine the ranking of experience that companies are generating in our consumers.
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What Are the Differences Between Customer Experience and Customer Service?
We are surrounded by Anglicisms and terms that are emerging, more and more quickly. Before we break down the differences, let's go into detail about the definition we could give to each of them.
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Millennials: 10 relevant insights about their buying behavior.
We know that Millennials will be critical to our businesses in the next decade, but... How can we surprise them? What makes them significantly different from other generations?
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What is AHT and How to Improve It?
The AHT (Average Handle Time or Average Handling Time) is a indicator that helps us understand the average time of interactions between the customer and a contact center.
It is common for this indicator to be known as TMO, the Spanish acronym of Average Operating Time. It should be noted that, although AHT is generally used for incoming or outgoing calls, the concept is also applied to video call, chat, WhatsApp, etc.
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Why Are Quick Wins Important in a Company?
Los Quick Wins or “quick wins” are a professional tool for achieving results quickly and with generally low investment within a company. This phenomenon acquires its greatest relevance within corporate projects, where with relatively low resources, you get a very powerful return on investment.
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Differences between Customer Service and Customer Care
As we mentioned in the previous post”Differences between Customer Experience and Customer Service”, we are surrounded by Anglicisms that emerge quickly, just as new disciplines emerge. It is true that, if we talk about the terms Customer Service and Customer Care, they sound similar, so let's start with the definition of each one.
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What is a Service Blueprint and what is it for?
Before delving into the uses and potential of the Blueprint in an organization, let's start by explaining what this service consists of.
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Efectos de Primacía y de Recencia. ¿Qué son y para qué se usan?
En el mundo de la psicología se estudian dos fenómenos que afectan sobre nuestra capacidad cognitiva para seleccionar y procesar información relevante, y que están íntimamente ligados con nuestra capacidad para retener la información que nos llega: Los efectos de Primacía y de Recencia.
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Claves para hacer más felices a tus Clientes
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Chief Experience, Talent & Culture Officer at BAC Credomatic
They have a lot of experience that allows them to adapt to the needs of each company according to their particular situation, both at the level of development in the fields of experience or type of organizational culture.
Manager of Corporate Affairs and Risks at Mutual Security CChc
Working with the Izo Team has been an enriching experience. The professionalism of their work team, the excellent willingness to work as a team and the generation of a good work environment, has allowed objectives and projects not only to be realized, but to occur with added value and invite them to continue developing projects together.
Head of Management and Processes at RedSalud
Your project is our ambition. Share your concerns, and we'll be happy to hear from you and ready to respond.